Beauty Dress - I don't have a wedding dress because of Buty Dresses

I bought a pretty dress to be used as my wedding dress at They were nice and helpful at first. When I got the dress, instead of embroidery, it was glue, sequins, and paint (ugly!! picture attached) This is what it's supposed to look like: So I asked to return it and they said okay (but refused to send me their return address). So I sent it to the address on the label (which they finally told me one month later was the correct address), but they "never got it!!!"

I mailed it on January 10th, 2012, and as of today, February 20th, they still haven't received it. I even scanned and emailed them my customs paperwork (it was going to Hong Kong). I have begged and pleaded with them to make me a new dress since it wasn't as described, but they haven't returned my emails (sent to since February 10th. They also have not been online for the "Live Chat" ( and they have never once picked up their phone: (707)500-0789. I have called or emailed them about 20 times.

All I wanted was a new dress without the glue, sequins, and paint. Now, I have no money to buy a new wedding dress. The dress itself did fit nice, but obviously this company has poor customer service and morals.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Product or service
Pure White Turtleneck Dress
Review category
Footwear and Clothing
review #300849 by
Had an experience with Beauty Dress? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Dec 24, 2013 #763265

Perhaps you can get from shesprom,personally think that there are many kinds of clothes.You can choose from it.

0 0 Reply
Sadened For You

May 23, 2012 #484561

Holy Moly...that's terrible. I'm so sorry. Maybe China can get it right once in a while, but I say as a rule, don't buy from China...there are SO many reasons I say that...including my own experiences.

0 0 Reply

Feb 28, 2012 #439220

Sorry about the upside down picture :roll

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Beauty Dress. However, many companies do monitor reviews on our site.

You were reading a complaint about Beauty Dress.
Filing a new complaint about